đŸ›ē How to complain against high auto rickshaw charges?

Bengaluru news in just 5 minutes

Get TLB Bengaluru, our smart and concise daily guide to bustling Bengaluru in your inbox for FREE.

If the minimum fare while booking auto rickshaws through app-based aggregators exceeds 10% over ₹35, you can book a complaint by sending a WhatsApp message to the transport department at 9449863429 or 9449863426.

Story so far: On Friday, the Karnataka High Court stepped in amid the tussle between app-based aggregators such as Uber and Ola and the transport department on the issue of high auto rickshaw charges on the apps. It decided that these apps could charge 10% above the fixed cap by the government. Following this, the Karnataka Transport Department released the complaint number for passengers if they are being overcharged.

  • Cab aggregators have reduced the minimum autorickshaw fares to ₹35 from ₹100 for the first two kilometres.

Getting overcharged by auto drivers? The Bengaluru police had recently tweeted asking commuters to call the automated IVRS at 080-22868550/22868444 to book a complaint.

  • Details such as the registration number of the autorickshaw, place, time and date of the incident need to be submitted.

More Stories from Bengaluru...

Bengaluru news in just 5 minutes

Get TLB Bengaluru, our smart and concise daily guide to bustling Bengaluru in your inbox for FREE.