🦻 Accessible Metro announcements

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New audio technology will be installed at metro stations to help passengers hear train announcements.

What’s it about? All metro stations will soon have audio technology to ensure those with hearing aids can hear passenger announcements clearly. The CMRL will install audio-frequency induction loops (AFILS) connected to the public information display systems. 43 such systems will be installed.

  • The technology will help eliminate background noise, create a magnetic field and transmit sound through a wireless loop to hearing aids.
  • The users must be within the coverage area. The stations will have the proper signage to indicate the coverage area. A user must switch the hearing aid to the T position to hear the announcements.

Who said what? Vaishnavi Jayakumar from the Disability Rights Alliance said this new technology will transform the communication experience for people with telecoil-compatible hearing aids. She said other spaces would hopefully follow the CMRL’s lead and introduce similar technology.

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