Around 1,700 passengers employed the Namma Metro app and WhatsApp to purchase QR tickets on the first day of the service.
Story so far: On Tuesday, the first day of operation, nearly 1,700 users purchased QR tickets using WhatsApp and the Namma Metro app. Starting November 1, customers can purchase single-journey tickets and recharge smartcards without having to wait in lengthy lines at metro stations or fumble for change at the counter.
- As many as 1,669 metro users bought QR tickets via the newly introduced system till 8.45 pm on Tuesday.
- Namma Metro sees an average daily ridership of 5.5 lakh, which is expected to go up.
How it works: Passengers can get tickets by simply logging into the Namma Metro app or by calling the WhatsApp chatbot at (8105556677). Users can use Namma Metro or WhatsApp to make payments, and they will save 5% on the token fare. According to BMRCL, 14,400 users utilised the WhatsApp chatbot throughout the day.