πŸ›£ App for citizens to report potholes

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To assist the public in reporting potholes around the city, the Bruhat Bengaluru Mahanagara Palike (BBMP) has released the “Fix My Street” application. The BBMP already has an application for repairing the city’s street lights.

What’s it about? Using this app, citizens can submit a thorough complaint along with their name, phone number, location, and an image of the damaged road. The time taken by the authorities to resolve a complaint can be anywhere between two to four weeks.

  • As soon as a complaint is made, an assistant engineer will go to the location. A work order will be generated, and the road repair procedure will begin when the engineers confirm that the road has to be fixed.
  • The application, which was first developed for the exclusive use of BBMP engineers, was later extended to traffic officials and is now also available to the general public. “Fix My Street” was scheduled to be accessible to everyone on 1st December 2022, but due to errors, that didn’t happen.

Why does it matter? In a statement, Jayaram Rajpura, the Zonal Commissioner of the South Zone for the BBMP, said that the BBMP couldn’t rely just on engineers. The public should have access to the complaint and resolution procedure for road repairs. The city is also expanding incessantly without a master plan for its layout, which is contributing to the problems.

  • The BDA published tenders for the creation of the master plan once more in December 2021, this time extending the horizon period to 2041. Since then, nothing has changed.

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