Chennai Metrowater has upgraded its online portal with a host of user-friendly services.
What’s it about? Thanks to an upgraded portal, consumers can now apply for new metrowater connections online, with applications being processed faster. Currently, consumers living in buildings with more than two floors register their applications at the metrowater head office. The new website will be bilingual and have a QR code system.
- Once the portal is revamped, consumers from any type of housing can apply online. The processing and payment will also be shifted online.
- The applications can be tracked at every stage online, and complaints can be registered. Consumers can also track vehicles booked for water supply or sewage disposal.
Advantages: For many consumers, the online portal will cut the middlemen, and connections will be provided in 15 days. Last year, more than 1,000 new connections were given to economically weaker sections. There are more than 8 lakh consumers in the core and extended areas. About 48% pay tax and other charges through the site.